Delivery Information

AC Shop is an online store, with no physical shop or showroom. Cape Town based.

Average delivery time is 2 - 5 working days. Available delivery options are physical collection in Cape Town, PAXI, PostNet and door to door courier (CourierIT).

The R99 service offered by PostNet (Aramex), does not include insurance (add 5%), and puts the customer at risk of non-delivery. Our liability ends once we provide the customer with a tracking number from PostNet, unless the customer opts to pay for the additional insurance charge.

There is no option to purchase insurance with the PAXI service, and the customer carries the risk of non-delivery.

The recommended delivery option is with CourierIT. All orders shipped out with CourierIT include insurance, so the customer is guaranteed delivery of their goods, or alternatively a full refund should we be unable to resend the goods.

All products advertised on this website are kept in stock, unless otherwise specified on the product information pages.

Cape Town orders can be collected in Heathfield by arrangement.

The system automatically deletes orders made after 3 working days, where no arrangement for payment is made. The only supported payment method is EFT (electronic funds transfer). Bank detail for payment will be provided after the checkout process and after a quotation for shipping has been provided.