Delivery Information
AC Shop is an online store, with no physical shop or showroom. Cape Town based.
Average delivery time is 2 - 5 working days. Available delivery options are physical collection in Cape Town, PAXI, PostNet and door to door courier (CourierIT).
Waybill insurance included & limited to R1000. For higher value items, additional insurance can be bought at 5% of the declared value.
PAXI is an affordable & reliable counter-to-counter parcel service between PEP stores nation wide. Waybill insurance included & limited to R500. There is no option to purchase additional insurance with the
PAXI service, and the customer carries the risk of non-delivery. The R60 offering is a 7-9 business day service.
The recommended delivery option is with CourierIT. A R250 flat fee applies to delivery to main centre addresses. Surcharges may apply to remote areas as classified by CourierIT policy. To see the classification of your delivery address, go to the
CourierIT website, click on
AREAS SERVICED, enter the Suburb Name / Postal Code, then click Find. All orders shipped out with CourierIT include insurance, so the customer is guaranteed delivery of their goods, or alternatively a full refund should we be unable to resend the goods.
Joburg delivery men held at gunpoint as suspects steal parcels
Remote and surcharged areas include: Welgelee, Olifantshoek.
All products advertised on this website are kept in stock, unless otherwise specified on the product information pages.
Cape Town orders can be collected in Heathfield by arrangement.
The system automatically deletes orders made after 3 working days, where no arrangement for payment is made. The only supported payment method is EFT (electronic funds transfer). Bank detail for payment will be provided after the checkout process and after a quotation for shipping has been provided.